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<link>https://kb.ic.uk/article/basic-call-logs-289.html</link>
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										<guid>https://kb.ic.uk/article/call-forward-not-reachable-automatic-failover-266.html</guid>
										<title>Call Forward Not Reachable / Automatic failover</title>
										<link>https://kb.ic.uk/article/call-forward-not-reachable-automatic-failover-266.html</link>
										<description><![CDATA[]]></description>

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<item>
										<guid>https://kb.ic.uk/article/go-integrator-db-crm-connect-328.html</guid>
										<title>Go Integrator DB-CRM Connect</title>
										<link>https://kb.ic.uk/article/go-integrator-db-crm-connect-328.html</link>
										<description><![CDATA[]]></description>

									</item>
<item>
										<guid>https://kb.ic.uk/article/do-not-disturb-user-324.html</guid>
										<title>Do Not Disturb (User)</title>
										<link>https://kb.ic.uk/article/do-not-disturb-user-324.html</link>
										<description><![CDATA[]]></description>

									</item>
<item>
										<guid>https://kb.ic.uk/article/call-pickup-groups-311.html</guid>
										<title>Call Pickup Groups</title>
										<link>https://kb.ic.uk/article/call-pickup-groups-311.html</link>
										<description><![CDATA[]]></description>

									</item>
<item>
										<guid>https://kb.ic.uk/article/call-centres-agent-295.html</guid>
										<title>Call Centres (Agent)</title>
										<link>https://kb.ic.uk/article/call-centres-agent-295.html</link>
										<description><![CDATA[]]></description>

									</item>
<item>
										<guid>https://kb.ic.uk/article/shared-call-appearance-5-346.html</guid>
										<title>Shared Call Appearance 5</title>
										<link>https://kb.ic.uk/article/shared-call-appearance-5-346.html</link>
										<description><![CDATA[]]></description>

									</item>
<item>
										<guid>https://kb.ic.uk/article/shared-call-appearance-20-multiple-call-arrangement-347.html</guid>
										<title>Shared Call Appearance 20 &amp; Multiple Call Arrangement</title>
										<link>https://kb.ic.uk/article/shared-call-appearance-20-multiple-call-arrangement-347.html</link>
										<description><![CDATA[]]></description>

									</item>
<item>
										<guid>https://kb.ic.uk/article/flexible-seating-guest-327.html</guid>
										<title>Flexible Seating Guest</title>
										<link>https://kb.ic.uk/article/flexible-seating-guest-327.html</link>
										<description><![CDATA[]]></description>

									</item>
<item>
										<guid>https://kb.ic.uk/article/busy-lamp-field-292.html</guid>
										<title>Busy Lamp Field</title>
										<link>https://kb.ic.uk/article/busy-lamp-field-292.html</link>
										<description><![CDATA[]]></description>

									</item>
<item>
										<guid>https://kb.ic.uk/article/distinctive-priority-ringing-323.html</guid>
										<title>Distinctive &amp; Priority Ringing</title>
										<link>https://kb.ic.uk/article/distinctive-priority-ringing-323.html</link>
										<description><![CDATA[]]></description>

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