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<link>https://kb.ic.uk/article/shared-call-appearance-20-multiple-call-arrangement-347.html</link>
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										<guid>https://kb.ic.uk/article/pre-alerting-announcement-336.html</guid>
										<title>Pre- alerting Announcement</title>
										<link>https://kb.ic.uk/article/pre-alerting-announcement-336.html</link>
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										<guid>https://kb.ic.uk/article/office-uc-desktop-inc-skype-for-business-plug-in-331.html</guid>
										<title>Office UC Desktop inc Skype for Business Plug-in</title>
										<link>https://kb.ic.uk/article/office-uc-desktop-inc-skype-for-business-plug-in-331.html</link>
										<description><![CDATA[]]></description>

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										<guid>https://kb.ic.uk/article/call-centres-agent-295.html</guid>
										<title>Call Centres (Agent)</title>
										<link>https://kb.ic.uk/article/call-centres-agent-295.html</link>
										<description><![CDATA[]]></description>

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<item>
										<guid>https://kb.ic.uk/article/directed-call-pickup-with-barge-in-321.html</guid>
										<title>Directed Call Pickup with Barge in</title>
										<link>https://kb.ic.uk/article/directed-call-pickup-with-barge-in-321.html</link>
										<description><![CDATA[]]></description>

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<item>
										<guid>https://kb.ic.uk/article/contacts-central-user-phone-book-281.html</guid>
										<title>Contacts / Central User Phone Book</title>
										<link>https://kb.ic.uk/article/contacts-central-user-phone-book-281.html</link>
										<description><![CDATA[]]></description>

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<item>
										<guid>https://kb.ic.uk/article/selective-call-rejection-343.html</guid>
										<title>Selective Call Rejection</title>
										<link>https://kb.ic.uk/article/selective-call-rejection-343.html</link>
										<description><![CDATA[]]></description>

									</item>
<item>
										<guid>https://kb.ic.uk/article/call-notify-306.html</guid>
										<title>Call Notify</title>
										<link>https://kb.ic.uk/article/call-notify-306.html</link>
										<description><![CDATA[]]></description>

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										<guid>https://kb.ic.uk/article/fax-messaging-326.html</guid>
										<title>Fax Messaging</title>
										<link>https://kb.ic.uk/article/fax-messaging-326.html</link>
										<description><![CDATA[]]></description>

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<item>
										<guid>https://kb.ic.uk/article/call-waiting-261.html</guid>
										<title>Call Waiting</title>
										<link>https://kb.ic.uk/article/call-waiting-261.html</link>
										<description><![CDATA[]]></description>

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										<guid>https://kb.ic.uk/article/voicemail-1571-259.html</guid>
										<title>Voicemail / 1571</title>
										<link>https://kb.ic.uk/article/voicemail-1571-259.html</link>
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