IC Knowledge Base

Accessing voicemail

The business portal allows you to enable and disable voicemail functionality, manage voicemail access, and retrieve voicemail messages.

Details for the configuration of this functionality via the business portal can be found in the following guide:

Company admin guide

End user guide


On most handsets, users also have the ability to retrieve their voicemail messages via the handset, with the ability to listen to, save, and delete messages.

For information on how to access your voicemail inbox and listen to the messages on your specific device, please refer to the manufacturer's guides. 


The following article details where manufacturer's guides can be located:

Manufacturer's guides

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