How Do I Manage my Domains (DNS) ?
Viewed 2038 times since Wed, Jul 26, 2017
DNS Zone Management is via the my.ic .uk portal https://my.ic.uk Within the portal go to Services and Domains, there you can add and edit the records which make your domain work. Here is an overview of the types of record you can add and... Read More
Who do I contact if I have a billing query?
Viewed 1825 times since Wed, Jul 26, 2017
If you have a query with your account such as prices then you will need to email our sales team who will deal with your query as soon as possible. The address you will need is simply email@example.com Read More
MY IC User accounts
Viewed 1756 times since Thu, Oct 5, 2017
Can I change my username or email for the IC portals
Viewed 1648 times since Fri, Jul 21, 2017
You cannot change your login identifier to our systems, the email address you use behind the login can be changed or additional aliases added but your login is fixed. If you require a change then create a new user or have your admin create a new user... Read More
How do I cancel my broadband/hosting account?
Viewed 1608 times since Wed, Jul 26, 2017
In the unfortunate event that you may wish to cancel your account with Internet Central you will need to email our sales team with your request.The address you will need is simply firstname.lastname@example.org Read More