IC Knowledge Base

Fortigate SSL/TLS Handshake fails

In some circumstances when using WiFi clients browsing to SSL/TLS server hosts you will see "TLS timeout" or "TLS handshake error"

 

This can be caused by setting the WiFi interface on the fortigate to default (1500) As the WiFi encryption overhead coupled with the IPSec overhead AND the SSL/TLS bits needed the MTU will be exceeded

Set the WiFi Interface as follows

 

con sys int 

edit "interface name"

set mtu-override enable

set mtu 9000

end

 

 

0 (0)
Article Rating (No Votes)
Rate this article
Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Security Code Security Code
Related Articles RSS Feed
Technical Note: Error ’Unable to establish the VPN connection. The VPN server may be unreachable. (-5)’ on FortiClient with SSL VPN
Viewed 44057 times since Mon, Aug 7, 2017
Fortigate Phase 2 Keep Alive
Viewed 3266 times since Thu, Jul 26, 2018
Technical Note: DNS resolution not working when DNS Server configured to ’Same as Interface IP’
Viewed 9696 times since Wed, Aug 9, 2017
Technical Note: Custom NTP server configuration
Viewed 4394 times since Fri, Aug 11, 2017
Fortigate DC Replication RPC port 135 Session-Helper
Viewed 6472 times since Wed, Dec 6, 2017
Full (Deep) SSL Inspection - Avoid certificate errors
Viewed 7255 times since Thu, Jul 26, 2018
FortiGate MAC host check on SSL VPN
Viewed 7636 times since Fri, Aug 31, 2018
Fortigate Hairpin NAT
Viewed 14034 times since Fri, Aug 4, 2017
How to configure DNS based FortiGuard web filtering with FortiOS v5.4
Viewed 6736 times since Wed, Aug 2, 2017
Internet Central Limited, Innovation Centre 2, Keele Science Park, Keele, Staffordshire ST5 5NH
Registered Office: Ivy House Foundry, Hanley, Stoke-on-Trent, ST1 3NR
Registered in England: Reg No. 03079542 VAT Reg No. GB 278 923 705
Contact Us |Terms & Conditions |Legal, Privacy and Cookies
All prices exclude VAT E.&O.E © 2015 Internet Central

All trademarks and logos appearing on the site are the property of their respective owners