IC Knowledge Base

IC-Talk HC Sub-Categories

Upgrades / Announcements Upgrades / Announcements (2)
This is where all software release details and announcements for this platform will be made.
User Guides / Modules (18)
How to configure and use each module within the systems
3rd Party Hardware (3)
Other Vendors Hardware helpful information
How to and FAQs (12)
General Issues and Questions for particular features and use scenarios
IC-Talk HC Articles RSS Feed
Guidelines for analogue adapters (especially for fax usage)
Viewed 824 times since Thu, Jul 27, 2017
General Notes & Good Practice for Faxing with Analogue Adaptors   Analogue adapters when used for faxes are very sensitive to delay / jitter on the network. The ideal location for the analogue device is as close to both the media manager or... Read More
IC-Talk hc Appliances
Viewed 674 times since Mon, Jul 31, 2017
  Welcome to the PBXact UC Phone System home page Choose a topic from the menu on the left side of the screen, or from the list below, in order to view more information on that topic.     PBXact Appliances     PBXact Features    ... Read More
IC Talk Incoming call failover
Viewed 422 times since Thu, Sep 6, 2018
This article is to inform you on how to set up an incoming call failover.  Firstly you will need to decide who's phone should ring if the phone is in use at the time. Once you have this list confirmed then you can log into the IC Talk Portal.... Read More
call barge in to specific DDI’s using chanspy
Viewed 386 times since Fri, Apr 27, 2018
In order to setup call barge in, you will need to follow the below steps First, enable chanspy in modules > feature codes, and then select the extension you want.     Then go to modules > config edit, you are looking for extensions_custom... Read More
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