ISDN Hangup Cause Codes
ISDN hangup cause codes provide information as to why a call has been terminated many are shared with SIP. The list of hangup cause codes below provides detailed information as to the underlying cause behind a call hangup: Code No. 0 This is usuall... Read More
DAHDI Channel DIDs User Guide
Overview The DAHDI Channel DIDs module allows you to assign a DID or phone number to specific analog channels. Unlike SIP or PRI trunks, analog lines do not send a DID or dialed number to the PBX. Since the PBX routes all inbound calls based on the D... Read More
Approved Equipment List v.36
Introduction This document provides a list of the Authorised Equipment, that BT Wholesale (BTW) support for use on IP Voice Services (IPVS). This list includes the following device types: IP Phones IP Phone Side Cars Analogue Terminal Adaptors ... Read More
Cables and Wiring
Cables Cabling RJ45 RJ21 MSAN We use 568B for almost everything ethernet Standard networking connectors for Ethernet connections. Rumor has it that only the “A” standard is accepted for government work and the “B” standard is being depr... Read More
Sending e-mail from your website
How can my website send e-mails outbound? This article applies only if you have shared hosting with Internet Central and have a dynamic website. If you wrote any code (e.g. PHP or ASP.NET) to run on our shared hosting platform, or use a content ma... Read More
Installing an SSL certificate
Note: You will need to ensure you have one of the following email addresses configured on your mail server as the certificate authorisation will be sent to one of the following of your choice admin@yourdomain.co.ukadministrator@yourdomain.co.ukhost... Read More
Guide for customers migrating from IPVS to IC-talk3
Important information for customers migrating from the IPVS service to the new updated IC-talk 3 service. Contents Overview.. 1 Leading up to the migration. 1 Firewall settings / security guide. 2 Company administrators. 2 All users. ... Read More
Business portal user features guide
Overview This document describes the basic functionality of each User Feature and provides an explanation of how the Feature is used and configured by administrators or Users. Contextual Help This functionality is deployed on the Business Portal and ... Read More
Voicemail
Description Provides a user with a personal voicemail service which allows them to listen to their voicemails from any phone, any internet browser or any email client. Function Provides the user with the ability to have unanswered calls managed... Read More