IC Knowledge Base

Web Portal Dashboard


Quick Statistics Tiles

By default, the Dashboard is displayed when you log in to the Business Portal.  There is a visual quick stats section that will display the following:

  • Voicemail Notifications – Unread and Read
  • Missed Calls – Number, Date and Time
  • Dialled Calls – Number, Date and Time
  • Received Calls – Number, Date and Time
  • Recorded Calls – Last 10 recorded calls, calls in progress (only if enabled), click through to Voice recordings
  • Voicemails – Received voicemails and ability to playback
  • Call Logs – user level call data and analysis
  • Quick Feature Management – top features

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