IC Knowledge Base

Plugging in your Polycom phone

This article will explain how to physically plug in a Polycom phone.

In order to work, your phone will need a connection to the internet and will need to be powered. If the phone does not have connection out to the internet, it will not be registered to the phone system platform and will display a message on the screen saying "url calling disabled". 

Connecting the handset:

The handset should be connected via the curly cable provided, one side is plugged into the bottom of the handset itself and the other end is plugged into the back of the phone in the "Handset" socket. 

Internet connection: 

To connect to the internet you should plug an ethernet cable into the LAN port on the back of the phone, connect the other end to your router, switch, or wall port as per your local network setup. If you need help with this you will need to contact your local IT.

Powering the device: 

To power the handset, you will either need to utilise PoE (power over ethernet) if the ethernet cable plugged into the LAN port is plugged into something which provides PoE from the other end. Please consult your local IT if you are unsure if there is PoE capability at your premises or from your network devices. 

Otherwise, you will need a Polycom power supply unit which will be connected to mains power via the 24V DC port on the phone.

 

 

 

5 (1)
Article Rating (1 Votes)
Rate this article
Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Security Code Security Code
Related Articles RSS Feed
Finding the MAC address / Serial number of your phone
Viewed 1363 times since Mon, May 8, 2023
Internet Central Limited, Innovation Centre 2, Keele Science Park, Keele, Staffordshire ST5 5NH
Registered Office: Ivy House Foundry, Hanley, Stoke-on-Trent, ST1 3NR
Registered in England: Reg No. 03079542 VAT Reg No. GB 278 923 705
Contact Us |Terms & Conditions |Legal, Privacy and Cookies
All prices exclude VAT E.&O.E © 2015 Internet Central

All trademarks and logos appearing on the site are the property of their respective owners