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Creating a personal greeting
Viewed 375 times since Wed, May 8, 2019
By default, the voicemail message will be a standard message, but users have the option to create and use a custom greeting for their voicemail inbox. This allows the user to provide a custom message for their callers. Details for the configuration... Read More
Call Park
Viewed 315 times since Fri, May 24, 2019
Call Park Description The Call Park feature allows a User to suspend, or ‘park’, a call for an extended period of time. During this time, the User can freely make and receive other calls and invoke other features without limitation. When... Read More
Manufacturers guides for supported hardware
Viewed 292 times since Tue, May 7, 2019
For user guides on supported devices for ic-talk 3, please refer to the manufacturers guidance, checking the make and model of your hardware in order to select the appropriate documentation. The make of the device is generally in a place that is... Read More
Accessing voicemail
Viewed 267 times since Wed, May 8, 2019
The business portal allows you to enable and disable voicemail functionality, manage voicemail access, and retrieve voicemail messages. Details for the configuration of this functionality via the business portal can be found in the following guide:... Read More
Accessing contacts
Viewed 247 times since Wed, May 8, 2019
Saving contacts to your phone is a useful feature that allows the user to quickly and conveniently select a contact rather than typing in the phone number each time.  The business portal allows you to manage contact information including adding... Read More
Checking Do Not Disturb status
Viewed 238 times since Wed, May 8, 2019
Do Not Disturb (DND) is a function that, when activated, will cause incoming calls to be rejected, which means your phone will not ring and you are not able to take calls. The business portal allows you to activate and deactivate Do Not Disturb on a... Read More
Approved Equipment
Viewed 220 times since Tue, May 14, 2019
Introduction This article provides a list of the authorised equipment that is supported for use on ic-talk3.   All authorised equipment has undertaken extensive interoperability testing to ensure that firmware and feature sets are compatible.  Any... Read More
Reprovisioning a Polycom VVX phone from IPVS to IC-talk 3
Viewed 199 times since Thu, Sep 19, 2019
If during the migration your phone has not connected to the IC-talk 3 system, the following procedure should resolve the issue: Please let us know the handset / telephone number you want us to resolve the issue on, and an IC engineer will prepare the... Read More
Reprovisioning a Polycom 331 phone from IPVS to IC-talk 3
Viewed 178 times since Thu, Sep 19, 2019
If during the migration your phone has not connected to the IC-talk 3 system, the following procedure should resolve the issue: Please let us know the handset / telephone number you want us to resolve the issue on, and an IC engineer will prepare the... Read More
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