IC Knowledge Base

Basic Call Logs

Description

Basic Call Logs provides users with call logs for received, missed, and placed calls.

Function

The basic call logs are all accessible from the Business Portal, phones and applications.  It provides the user with the following:

  • Missed calls
  • Placed calls
  • Received calls

Note that for SIPT users, logs will not contain any internal calls between PBX users that do not pass through the WHC platform.

Configuration/Operation

No configuration is required to use this feature as it is an inherent feature.  Operation of the feature is dependent on the device or application being used.  The screenshot below shows Basic Call logs being accessed from the Business Portal:

The screenshot below is from a Yealink T48G IP Phone and demonstrates the options available on the left-hand side of the screen.

 

0 (0)
Article Rating (No Votes)
Rate this article
Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Security Code Security Code
Related Articles RSS Feed
Hot Desking Host
Viewed 1659 times since Mon, Feb 15, 2021
Go Integrator DB-CRM Connect
Viewed 1773 times since Mon, Feb 15, 2021
Local Area Code Dialling
Viewed 2906 times since Tue, Jan 12, 2021
Voicemail
Viewed 3463 times since Wed, Jun 19, 2019
Alternate Number
Viewed 2927 times since Mon, Feb 15, 2021
Shared Call Appearance 20 & Multiple Call Arrangement
Viewed 2601 times since Mon, Feb 15, 2021
Speed Dial 8
Viewed 2251 times since Mon, Feb 15, 2021
Last Number Redial
Viewed 3103 times since Tue, Jan 12, 2021
Call Transfer Options
Viewed 2431 times since Mon, Feb 15, 2021
Connected Line Identification Restriction - Withhold Number
Viewed 2602 times since Mon, Feb 15, 2021
Internet Central Limited, Innovation Centre 2, Keele Science Park, Keele, Staffordshire ST5 5NH
Registered Office: Ivy House Foundry, Hanley, Stoke-on-Trent, ST1 3NR
Registered in England: Reg No. 03079542 VAT Reg No. GB 278 923 705
Contact Us |Terms & Conditions |Legal, Privacy and Cookies
All prices exclude VAT E.&O.E © 2015 Internet Central

All trademarks and logos appearing on the site are the property of their respective owners