IC Knowledge Base

Call Return

Call Return

Description

This feature enables a User to call the last party that called.  To call back the last party that called, the User dials a recall Feature Access Code. The system stores the number of the last party that called and attempts to connect the User to that party.

Function

Call Return allows the User to call the last party that called by dialling the required Feature Access Code on the User’s device.

Call Return can be used for calling back answered and unanswered calls, as long as the calling number is available.  If the calling number is available, the last calling party is called as if the User dialled this number manually. If the calling number is not available, the User is played an error announcement. A call originated with Call Return is subject to all User features and restrictions.

Configuration/Operation

The feature is controlled by use of site level Feature Access Codes.  By default the code is as follows

  • *69 Call Return

 

Limiting Conditions

Note however, that when a User tries to use Call Return on a call with the incoming caller ID blocked, the User is played an error announcement.  If the calling number is not available, the User will be played an error announcement.

0 (0)
Article Rating (No Votes)
Rate this article
Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Security Code Security Code
Related Articles RSS Feed
Speed Dial 100
Viewed 589 times since Mon, Feb 15, 2021
Calling Line ID Delivery-External Calling Line ID Delivery
Viewed 625 times since Mon, Feb 15, 2021
Call Forward No Answer
Viewed 608 times since Tue, Jan 12, 2021
Go Integrator DB-CRM Connect
Viewed 480 times since Mon, Feb 15, 2021
Voicemail / 1571
Viewed 677 times since Mon, Jan 11, 2021
Fax Messaging
Viewed 573 times since Mon, Feb 15, 2021
Simultaneous Ring
Viewed 415 times since Mon, Feb 15, 2021
Call Forward Busy
Viewed 517 times since Tue, Jan 12, 2021
Calling Line ID Delivery –Internal Calling Line ID Delivery
Viewed 48 times since Mon, Feb 15, 2021
Selective Call Rejection
Viewed 570 times since Mon, Feb 15, 2021
Internet Central Limited, Innovation Centre, Keele Science Park, Keele, Staffordshire ST5 5NB
Registered Office: Ivy House Foundry, Hanley, Stoke-on-Trent, ST1 3NR
Registered in England: Reg No. 03079542 VAT Reg No. GB 278 923 705
Contact Us |Terms & Conditions |Legal, Privacy and Cookies
All prices exclude VAT E.&O.E © 2015 Internet Central

All trademarks and logos appearing on the site are the property of their respective owners