IC Knowledge Base

Sequential Ring

Sequential Ring


Ring multiple phones sequentially when calls are received


Sequential Ring allows you to sequentially ring up to 5 locations in addition to the base location for a specified number of rings.

The 5 locations can be either a phone number or a SIP-URI. The feature applies to calls matching your pre-defined criteria. Use this service to ring calls from your manager, a family member, or an important customer on your mobile phone, alternate business phone, or home phone.

The criteria for each Sequential Ring entry can be a list of up to 12 phone numbers or digit patterns, a specified time schedule, and a specified holiday schedule. All criteria for an entry must be satisfied for the call to enter Sequential Ring (phone number and day of week and time of day). If the criteria do not match, the call continues as if this service was not turned on.


In the Business Portal navigate to:

  • Employee > Features > Mobility > Sequential Ring

  • Select Configure

  • Setup the sequential list of phone numbers
  • The Number of rings at each location
  • Select is Answer Confirmation is required.
    • Refer to the Answer Confirmation feature section in this guide.
  • Add a rule or edit an existing rule
    • Sequential Ring cannot be activated without a rule being defined. It could be as simple as All Calls, All Day Every Day.

  • Every Rule must have a unique Description
  • Select a Time schedule from the dropdown menu.
    • Note:- Time schedules have to be pre-configured (Please refer to the Site Features Guide for more details)
  • If Rule is to cover ‘All Calls’ select the ‘All Phone Numbers’ radio button and click ‘Save’
  • If Rule is for specific phone numbers select the ‘Only These Phone Numbers’ and add the phone numbers (max of 12)

  • To add a phone number type the number into the box and click the  ‘+’ button

  • To delete  a number select the right hand tick box and click delete
  • To delete all numbers select the right hand tick box in the header bar and click delete.
  • When you have completed the configuration Click ‘Save’
0 (0)
Article Rating (No Votes)
Rate this article
Attached Files
There are no attachments for this article.
There are no comments for this article. Be the first to post a comment.
Security Code Security Code
Related Articles RSS Feed
Calling Line ID Delivery –Internal Calling Line ID Delivery
Viewed 112 times since Mon, Feb 15, 2021
Call Forwarding Selective
Viewed 1555 times since Mon, Feb 15, 2021
Selective Call Appearance
Viewed 1281 times since Mon, Feb 15, 2021
Call Forward No Answer
Viewed 1607 times since Tue, Jan 12, 2021
Call Notify
Viewed 1794 times since Mon, Feb 15, 2021
Automatic Hold/Retrieve
Viewed 1417 times since Mon, Feb 15, 2021
Local Area Code Dialling
Viewed 1749 times since Tue, Jan 12, 2021
Fax Messaging
Viewed 1344 times since Mon, Feb 15, 2021
Automatic Callback
Viewed 1436 times since Mon, Feb 15, 2021
Calling Line ID Delivery-External Calling Line ID Delivery
Viewed 1456 times since Mon, Feb 15, 2021
Internet Central Limited, Innovation Centre 2, Keele Science Park, Keele, Staffordshire ST5 5NH
Registered Office: Ivy House Foundry, Hanley, Stoke-on-Trent, ST1 3NR
Registered in England: Reg No. 03079542 VAT Reg No. GB 278 923 705
Contact Us |Terms & Conditions |Legal, Privacy and Cookies
All prices exclude VAT E.&O.E © 2015 Internet Central

All trademarks and logos appearing on the site are the property of their respective owners