IC Knowledge Base

Call Forward No Answer

Call Forward No Answer

Description

This feature enables a User to redirect incoming calls to another phone destination when the User does not answer within a specified number of rings.

Function

Call Forwarding No-Answer forwards calls to a specified forwarding phone number when a User does not answer an incoming call for a specified number of rings.

Configuration/Operation

Call Forwarding No Answer can be activated and deactivated by use of Feature Access Codes:

*92 Call Forwarding No Answer Activation (Follow instructions to enter destination number)
*93 Call Forwarding No Answer Deactivation
*61* Call Forwarding No Answer Status
*41 Call Forwarding No Answer To Voicemail Activation
#41 Call Forwarding No Answer To Voicemail Deactivation

 

Web Portal Configuration/Operation

This service can also be set through the web portal.

To configure Call Forwarding No Answer through the Business Portal, navigate to:

  • Employees (select employee) > Features > Call Forwarding
  • Select the ‘Forward calls when there is no answer’ box to turn on the Call Forwarding No Answer feature

  • Enter a valid phone number or SIP URI that you wish to forward all calls to when the line is not answered in the ‘Forward to number/SIP URI’ box. If the number or SIP URI you enter is not valid the caller will receive number unattainable tone or a network announcement.
  • Select the number of rings required before the call is forwarded from the dropdown box. The default value is 3 rings.
  • Click Save

 

 

0 (0)
Article Rating (No Votes)
Rate this article
Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Security Code Security Code
Related Articles RSS Feed
Fax Messaging
Viewed 349 times since Mon, Feb 15, 2021
Voicemail / 1571
Viewed 377 times since Mon, Jan 11, 2021
Voice Portal (Comm Pilot)
Viewed 511 times since Mon, Feb 15, 2021
Pre- alerting Announcement
Viewed 279 times since Mon, Feb 15, 2021
Call Forward Not Reachable / Automatic failover
Viewed 360 times since Tue, Jan 12, 2021
Office UC for Tablet
Viewed 255 times since Mon, Feb 15, 2021
Voice Recording User
Viewed 418 times since Mon, Feb 15, 2021
Alternate Number
Viewed 362 times since Mon, Feb 15, 2021
Directed Call Pickup with Barge in
Viewed 340 times since Mon, Feb 15, 2021
Internet Central Limited, Innovation Centre, Keele Science Park, Keele, Staffordshire ST5 5NB
Registered Office: Ivy House Foundry, Hanley, Stoke-on-Trent, ST1 3NR
Registered in England: Reg No. 03079542 VAT Reg No. GB 278 923 705
Contact Us |Terms & Conditions |Legal, Privacy and Cookies
All prices exclude VAT E.&O.E © 2015 Internet Central

All trademarks and logos appearing on the site are the property of their respective owners