IC Knowledge Base

Do Not Disturb (User)

Do Not Disturb

Description

Allows you to send your calls directly to your voice messaging box without ringing your phone.

In addition, you can make your primary phone emit a short ring burst to inform you when the call is being sent to voice messaging by using the Ring Reminder.

This is important when you have forgotten the service is turned on and you are at your phone waiting to receive calls

Please note, when setting DND on the Business Portal, it becomes system wide DND and affects all your devices once turned on. However if it is evoked on a phone handset, then it will only affect the handset, all other ‘Shared’ devices will be unaffected.

Function

You use this to prevent your phone from ringing.  Callers are sent to Voice Messaging or another specified location, such as a number indicated by the Call Forwarding Busy service.

Configuration/Operation

In the Business Portal, navigate to: 

  • Employees > Features > Call Control
  • Scroll Down to Do Not Disturb

 

 

 

  • Select Configure

From Your Voice Portal

The Do Not Disturb service can also be activated or options can be changed using your voice portal.  To do this, on your telephone dial *, followed by the two-digit feature access code that has been assigned for this service.  You can activate this service by dialling star (*) and the assigned two-digit code.

To view the feature access code that was assigned by your group or system administrator, click on Feature Access Codes on the Utilities menu page.  The codes are to the left of Do Not Disturb Activation and Do Not Disturb Deactivation and are preceded by an *, which must be dialled first.

Using a Feature Access Code

Do Not Disturb can be activated and Deactivated by use of Feature Access Codes.

  • By Default
    • * 78 Do Not Disturb Activation
    • * 79 Do Not Disturb Deactivation

 

0 (0)
Article Rating (No Votes)
Rate this article
Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Security Code Security Code
Related Articles RSS Feed
Office UC Desktop inc Skype for Business Plug-in
Viewed 472 times since Mon, Feb 15, 2021
Busy Lamp Field
Viewed 692 times since Mon, Feb 15, 2021
Call Return
Viewed 701 times since Tue, Jan 12, 2021
Call Forwarding Selective
Viewed 697 times since Mon, Feb 15, 2021
Pre- alerting Announcement
Viewed 569 times since Mon, Feb 15, 2021
Distinctive & Priority Ringing
Viewed 744 times since Mon, Feb 15, 2021
Call Director
Viewed 660 times since Mon, Feb 15, 2021
Call Barge –in Exempt
Viewed 42 times since Mon, Feb 15, 2021
Calling Line ID Delivery –Internal Calling Line ID Delivery
Viewed 54 times since Mon, Feb 15, 2021
Voicemail
Viewed 1758 times since Wed, Jun 19, 2019
Internet Central Limited, Innovation Centre, Keele Science Park, Keele, Staffordshire ST5 5NB
Registered Office: Ivy House Foundry, Hanley, Stoke-on-Trent, ST1 3NR
Registered in England: Reg No. 03079542 VAT Reg No. GB 278 923 705
Contact Us |Terms & Conditions |Legal, Privacy and Cookies
All prices exclude VAT E.&O.E © 2015 Internet Central

All trademarks and logos appearing on the site are the property of their respective owners