IC Knowledge Base

Simultaneous Ring

Simultaneous Ring


  • Ring multiple phones simultaneously when calls are received.


Simultaneous Ring Personal allows you to list up to 10 phone numbers you would like to ring in addition to your primary phone when you receive a call.

This feature is helpful when you are not at your phone but you would like your mobile phone to ring when you get a call. You can also turn off simultaneous ring when you are at your desk on a call.

The criteria for each Simultaneous Ring entry can be a list of up to 12 phone numbers or digit patterns, a specified time schedule, and a specified holiday schedule. All criteria for an entry must be satisfied for the call to enter Simultaneous Ring (phone number and day of week and time of day).

If the criteria do not match, the call continues as if this service was not turned on.


If your mobile phone or other phone has voice mail that picks up before your office voice messaging picks up, your voice mails could be on your mobile phone messaging system.  Please refer to the Answer Confirmation feature to avoid this.

For SIPT users this feature will not work for internal calls between PBX users that do not pass through the WHC platform.


From The Business Portal either navigate to:

  • Employees > Dashboard > Sim Ring

Note: - You can switch Simultaneous ring On/Off in this Window.


Navigate to:

  • Employees >  Features > Mobility > Simultaneous Ring

  • Click Configure

  • Turn on Simultaneous Ring
  • ‘Settings’ Allows you to choose the treatment of an incoming call if you are already on an existing cal
  • To Add a location enter the phone number in the box provided and click ‘Add’
  • Select Answer Confirmation if required
  • See Answer Confirmation Service in an earlier section of this guide.
  • To Delete a location select the right hand tick box next to the entry and click ‘Delete’
  • To Delete ALL entries select the right hand tick box in the header bar and click ‘Delete’

  • When all configuration is complete click ‘Save’

From Office UC Clients

All Office UC clients support configuration and control of Simultaneous Ring

Please refer to the relevant Office UC guide for details.

Below are screen shots of Office UC for Windows Desktop and Office UC for iPhone

  • Windows desktop:-  Call Settings > Simultaneous Ring Personal

  • iPhone:- Settings > Call Settings > Simultaneous Ring

0 (0)
Article Rating (No Votes)
Rate this article
Attached Files
There are no attachments for this article.
There are no comments for this article. Be the first to post a comment.
Security Code Security Code
Related Articles RSS Feed
Calling Line ID Delivery-External Calling Line ID Delivery
Viewed 1456 times since Mon, Feb 15, 2021
Distinctive & Priority Ringing
Viewed 1484 times since Mon, Feb 15, 2021
Remote Office
Viewed 1512 times since Mon, Feb 15, 2021
Voicemail / 1571
Viewed 1798 times since Mon, Jan 11, 2021
Do Not Disturb (User)
Viewed 1505 times since Mon, Feb 15, 2021
Call Park
Viewed 1388 times since Tue, Jan 12, 2021
Speed Dial 100
Viewed 1398 times since Mon, Feb 15, 2021
Voice Portal (Comm Pilot)
Viewed 1886 times since Mon, Feb 15, 2021
User Intercept
Viewed 1142 times since Mon, Feb 15, 2021
Call Waiting
Viewed 1401 times since Tue, Jan 12, 2021
Internet Central Limited, Innovation Centre 2, Keele Science Park, Keele, Staffordshire ST5 5NH
Registered Office: Ivy House Foundry, Hanley, Stoke-on-Trent, ST1 3NR
Registered in England: Reg No. 03079542 VAT Reg No. GB 278 923 705
Contact Us |Terms & Conditions |Legal, Privacy and Cookies
All prices exclude VAT E.&O.E © 2015 Internet Central

All trademarks and logos appearing on the site are the property of their respective owners