IC Knowledge Base

Basic Call Logs

Description

Basic Call Logs provides users with call logs for received, missed, and placed calls.

Function

The basic call logs are all accessible from the Business Portal, phones and applications.  It provides the user with the following:

  • Missed calls
  • Placed calls
  • Received calls

Note that for SIPT users, logs will not contain any internal calls between PBX users that do not pass through the WHC platform.

Configuration/Operation

No configuration is required to use this feature as it is an inherent feature.  Operation of the feature is dependent on the device or application being used.  The screenshot below shows Basic Call logs being accessed from the Business Portal:

The screenshot below is from a Yealink T48G IP Phone and demonstrates the options available on the left-hand side of the screen.

 

0 (0)
Article Rating (No Votes)
Rate this article
Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Security Code Security Code
Related Articles RSS Feed
Call Director
Viewed 872 times since Mon, Feb 15, 2021
Call Forwarding Selective
Viewed 881 times since Mon, Feb 15, 2021
Call Park
Viewed 780 times since Tue, Jan 12, 2021
Call Notify
Viewed 1172 times since Mon, Feb 15, 2021
Office UC Desktop inc Skype for Business Plug-in
Viewed 574 times since Mon, Feb 15, 2021
Voicemail
Viewed 1907 times since Wed, Jun 19, 2019
Call Barge –in Exempt
Viewed 51 times since Mon, Feb 15, 2021
Do Not Disturb (User)
Viewed 801 times since Mon, Feb 15, 2021
Selective Call Appearance
Viewed 698 times since Mon, Feb 15, 2021
Call Transfer Options
Viewed 845 times since Mon, Feb 15, 2021
Internet Central Limited, Innovation Centre, Keele Science Park, Keele, Staffordshire ST5 5NB
Registered Office: Ivy House Foundry, Hanley, Stoke-on-Trent, ST1 3NR
Registered in England: Reg No. 03079542 VAT Reg No. GB 278 923 705
Contact Us |Terms & Conditions |Legal, Privacy and Cookies
All prices exclude VAT E.&O.E © 2015 Internet Central

All trademarks and logos appearing on the site are the property of their respective owners