IC Knowledge Base

Calling Line ID Delivery-External Calling Line ID Delivery

Calling Line ID Delivery-External Calling Line ID Delivery

Description

Allows the user to view the incoming Caller ID information for a call coming from outside the customer’s organisation.

Function

To control whether the user is presented with the Calling Line Information, Number and Name, where available, for incoming calls that have originated outside the customer’s organisation.

For SIPT users this can be used for inbound calls delivered from the PSTN although the PBX could override it.  The feature is dependent on the PBX being used and whether or not it can be configured to support the feature.

Configuration/Function

In the Business Portal, navigate to:

  • Employees > Features > Call Control
  • Scroll down to External Calling Line ID Delivery

  • Move the Slider Switch to toggle the setting On or Off.
1 (1)
Article Rating (1 Votes)
Rate this article
Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Security Code Security Code
Related Articles RSS Feed
Connected Line Identification Restriction - Withhold Number
Viewed 2905 times since Mon, Feb 15, 2021
Alternate Number
Viewed 3266 times since Mon, Feb 15, 2021
Call Forward Busy
Viewed 2985 times since Tue, Jan 12, 2021
Contacts / Central User Phone Book
Viewed 2748 times since Fri, Feb 12, 2021
Voice Portal (Comm Pilot)
Viewed 3177 times since Mon, Feb 15, 2021
Shared Call Appearance 20 & Multiple Call Arrangement
Viewed 2876 times since Mon, Feb 15, 2021
Call Forwarding Selective
Viewed 2767 times since Mon, Feb 15, 2021
Basic Call Logs
Viewed 2405 times since Mon, Feb 15, 2021
Selective Call Appearance
Viewed 2328 times since Mon, Feb 15, 2021
Selective Call Rejection
Viewed 2448 times since Mon, Feb 15, 2021
Internet Central Limited, Innovation Centre 2, Keele Science Park, Keele, Staffordshire ST5 5NH
Registered Office: Ivy House Foundry, Hanley, Stoke-on-Trent, ST1 3NR
Registered in England: Reg No. 03079542 VAT Reg No. GB 278 923 705
Contact Us |Terms & Conditions |Legal, Privacy and Cookies
All prices exclude VAT E.&O.E © 2015 Internet Central

All trademarks and logos appearing on the site are the property of their respective owners