IC Knowledge Base

Selective Call Appearance

Selective Call Appearance

Description

Accept calls when pre-defined criteria, such as phone number, time of day or day of week, are met.

Function

Selective Call Acceptance allows you to receive only calls that meet your pre-defined criteria. The criteria for each Selective Acceptance entry can be a list of up to 12 phone numbers or digit patterns, a specified time schedule, and a specified holiday schedule. All criteria for an entry must be true for you to receive the call.

Configuration/Operation

In The Business Port navigate to:

  • Employees > Features > Call Control > Selective Call Acceptance

  • Select ‘Configure’

  • To Add a New Rule Click ‘Add’
  • To edit an existing Rule select the Rule under the ‘Description’ Heading.
  • To Delete a rule select the right hand tick box and click ‘Delete’
  • To Delete all rules select the right hand tick box in the header bar and click ‘Delete’
  • Click ‘Add’

  • Add a description of the rule.
  • Select a Time schedule from the dropdown menu.
    • Note:- Time schedules need to be pre-configured (Please refer to the Site Features Guide for more details)
  • Click ‘Save & Add More Details’

  • To add a phone number type the number into the box and click the  ‘+’ button

  • To delete  a number select the right hand tick box and click delete
  • To delete all numbers select the right hand tick box in the header bar and click delete.
  • When you have completed the configuration Click ‘Save’

 

0 (0)
Article Rating (No Votes)
Rate this article
Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Security Code Security Code
Related Articles RSS Feed
Call Forwarding Selective
Viewed 1616 times since Mon, Feb 15, 2021
Call Pickup Groups
Viewed 1019 times since Mon, Feb 15, 2021
Call Transfer Options
Viewed 1608 times since Mon, Feb 15, 2021
Selective Call Rejection
Viewed 1382 times since Mon, Feb 15, 2021
Local Area Code Dialling
Viewed 1813 times since Tue, Jan 12, 2021
Anonymous Call Rejection
Viewed 1455 times since Mon, Feb 15, 2021
Calling Line ID Delivery –Internal Calling Line ID Delivery
Viewed 115 times since Mon, Feb 15, 2021
Call Park
Viewed 1438 times since Tue, Jan 12, 2021
Calling Line ID Blocking
Viewed 1811 times since Tue, Jan 12, 2021
Distinctive & Priority Ringing
Viewed 1529 times since Mon, Feb 15, 2021
Internet Central Limited, Innovation Centre 2, Keele Science Park, Keele, Staffordshire ST5 5NH
Registered Office: Ivy House Foundry, Hanley, Stoke-on-Trent, ST1 3NR
Registered in England: Reg No. 03079542 VAT Reg No. GB 278 923 705
Contact Us |Terms & Conditions |Legal, Privacy and Cookies
All prices exclude VAT E.&O.E © 2015 Internet Central

All trademarks and logos appearing on the site are the property of their respective owners